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CMS7 · Question #273

CMS7 Question #273: Real Exam Question with Answer & Explanation

The correct answer is D. The Request Fulfillment Process Owner. See the full explanation below for the reasoning.

Question

Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?

Options

  • AThe Service Desk Manager
  • BThe Service Manager
  • CThe Request Fulfillment Process Manager
  • DThe Request Fulfillment Process Owner

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