PeopleCert
CMS7 · Question #257
The BEST description of the guidance provided by Service Design is?
The correct answer is C. The design and development of services and service management processes. See the full explanation below for the reasoning.
Question
The BEST description of the guidance provided by Service Design is?
Options
- AThe design and development of new services
- BThe design and development of service improvements
- CThe design and development of services and service management processes
- DThe day-to-day operation and support of services
How the community answered
(38 responses)- A8% (3)
- B3% (1)
- C71% (27)
- D18% (7)
Community Discussion
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