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CMS7 · Question #241
Which of these recommendations is best practice for service level management? 1. Include legal terminology in service level agreements (SLAs) 2. It is NOT necessary to be able to measure all the…
The correct answer is D. Neither of the above. See the full explanation below for the reasoning.
Question
Which of these recommendations is best practice for service level management? 1. Include legal terminology in service level agreements (SLAs) 2. It is NOT necessary to be able to measure all the targets in an SLA
Options
- A1 only
- B2only
- CBoth of the above
- DNeither of the above
How the community answered
(40 responses)- A5% (2)
- B15% (6)
- C8% (3)
- D73% (29)
Community Discussion
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