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CMS7 · Question #213

Service transition contains detailed descriptions of which processes?

The correct answer is A. Change management, service asset and configuration management, release and deployment management. See the full explanation below for the reasoning.

Question

Service transition contains detailed descriptions of which processes?

Options

  • AChange management, service asset and configuration management, release and deployment management
  • BChange management, capacity management event management, service request management
  • CService level management, service portfolio management, service asset and configuration management
  • DService asset and configuration management, release and deployment management, request fulfillment

How the community answered

(39 responses)
  • A
    82% (32)
  • B
    10% (4)
  • C
    5% (2)
  • D
    3% (1)

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