Which one of the following is NOT an aim of the change management process?

Question

Options

• ATo ensure the impact of changes are understood
• BTo ensure that changes are recorded and evaluated
• CTo ensure that all changes to configuration items (CIs) are recorded in the configuration management
• DTo deliver and manage IT services at agreed levels to business users

• A
  5% (3)
• B
  11% (6)
• C
  4% (2)
• D
  80% (44)

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