PeopleCert
CMS7 · Question #178
CMS7 Question #178: Real Exam Question with Answer & Explanation
The correct answer is B. To ensure high levels of customer satisfaction. See the full explanation below for the reasoning.
Question
Which of the following is an objective of business relationship management?
Options
- ATo identify patterns of business activity
- BTo ensure high levels of customer satisfaction
- CTo secure funding to manage the provision of services
- DTo ensure strategic plans for IT services exist
Community Discussion
No community discussion yet for this question.