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CMS7 · Question #178

Which of the following is an objective of business relationship management?

The correct answer is B. To ensure high levels of customer satisfaction. See the full explanation below for the reasoning.

Question

Which of the following is an objective of business relationship management?

Options

  • ATo identify patterns of business activity
  • BTo ensure high levels of customer satisfaction
  • CTo secure funding to manage the provision of services
  • DTo ensure strategic plans for IT services exist

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    71% (20)
  • C
    14% (4)
  • D
    11% (3)

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