PeopleCert
CMS7 · Question #176
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
The correct answer is A. Service design: Design the processes. See the full explanation below for the reasoning.
Question
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
Options
- AService design: Design the processes
- BService strategy: Develop the offerings
- CService transition: Plan and prepare for deployment
- DService operation: IT operations management
How the community answered
(30 responses)- A77% (23)
- B3% (1)
- C7% (2)
- D13% (4)
Community Discussion
No community discussion yet for this question.