PeopleCert

CMS7 · Question #165

What are the categories of events described in the ITIL service operation book?

The correct answer is C. Informational, warning, exception. See the full explanation below for the reasoning.

Question

What are the categories of events described in the ITIL service operation book?

Options

AInformational, scheduled, normal
BScheduled, unscheduled, emergency
CInformational, warning, exception
DWarning, reactive, proactive

How the community answered

(53 responses)

A
13% (7)
B
2% (1)
C
79% (42)
D
6% (3)

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion

Full CMS7 Practice