Which one of the following is an objective of service transition?

Question

Options

• ATo negotiate service levels for new services
• BTo ensure that service changes create the expected business value
• CTo minimize the impact of service outages on day-to-day business activities
• DTo plan and manage entries in the service catalogue

• A
  4% (1)
• B
  80% (20)
• C
  12% (3)
• D
  4% (1)

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