PeopleCert
CMS7 · Question #116
Implementation of ITIL service management requires the preparation and planning of the effective and efficient use of "the four Ps." What are these four Ps?
The correct answer is C. People, process, products, partners. See the full explanation below for the reasoning.
Question
Implementation of ITIL service management requires the preparation and planning of the effective and efficient use of "the four Ps." What are these four Ps?
Options
- APeople, process, partners, performance
- BPerformance, process, products, problems
- CPeople, process, products, partners
- DPeople, products, perspective, partners
How the community answered
(19 responses)- B5% (1)
- C84% (16)
- D11% (2)
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