ASQ
CMQ-OE · Question #6
CMQ-OE Question #6: Real Exam Question with Answer & Explanation
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Question
Two employees separately submitted the same idea to a company's formal suggestion system on the same date. Under the rules of the system the employee who submits an idea is to receive a portion of the financial savings in the first year, which for this idea will be a very substantial amount. However, each employee claims to have come up with the idea and insists that the other stole it and submitted it after a conversation they'd had about a processing problem in their department. Neither wants to share the reward. The company should:
Options
- AChange the suggestion system to be available only to teams.
- BCall in an arbitrator to settle the issue.
- CInsist that the two employees negotiate with each other until they reach an agreement.
- DAsk others in the department how they believe the reward should be distributed.
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