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ASQ

CMQ-OE · Question #41

Which of the following concepts may best exemplify a universal business rationale for improving quality?

The correct answer is C. Deming's "Chain reaction". See the full explanation below for the reasoning.

Question

Which of the following concepts may best exemplify a universal business rationale for improving quality?

Options

  • ACrosby's "Do it right the first time"
  • BIshikawa's "Total quality control"
  • CDeming's "Chain reaction"
  • DJuran's "Trilogy"

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    16% (3)
  • C
    74% (14)
  • D
    5% (1)

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