All but one of the following represents good communicating skill. Which one does not?

Question

Options

• ABody language and voice convey the same message.
• BUse open-ended and closed questions at appropriate times.
• CSince the brain works much faster than speaking, use the time while another person is speaking
• DUse a paraphrasing technique to clarify your understanding of what was said.

• A
  6% (2)
• B
  3% (1)
• C
  77% (24)
• D
  13% (4)

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