ASQ
CMQ-OE · Question #152
In an insurance claims processing unit, which quality tool would be most useful to analyze the amount of variation in the process used to code claims for computer entry and in determining whether…
The correct answer is A. Control chart. See the full explanation below for the reasoning.
Question
In an insurance claims processing unit, which quality tool would be most useful to analyze the amount of variation in the process used to code claims for computer entry and in determining whether the process is stable prior to embarking on an improvement effort?
Options
- AControl chart
- BHistogram
- CProcess map
- DPDPC
How the community answered
(28 responses)- A75% (21)
- B4% (1)
- C7% (2)
- D14% (4)
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