What is required in order to achieve ISO/IEC 20000 certification?

Question

Options

• AA member of ISO must always be present at the Cloud provider.
• BDocumentation alone is enough to be certified.
• CThe Cloud provider's IT systems must be upgraded to use ISO software.
• DThe Cloud provider's staff also needs to adhere to the described procedures and instructions.

• A
  2% (1)
• B
  2% (1)
• C
  5% (3)
• D
  92% (54)

Explanation

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