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CLOUD-DIGITAL-LEADER · Question #437
CLOUD-DIGITAL-LEADER Question #437: Real Exam Question with Answer & Explanation
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Applying AI to Business Challenges
Question
A financial organization has many customers who close their accounts every year. The organization wants to use data and AI to identify at-risk customers, so they can retain customers by offering discounts and improved services. What should the organization do?
Options
- ACreate a dashboard of previous customers that have exited, and look for obvious correlations in
- BCreate a ML model based on the demographics and activities of previous customers that exited.
- CCreate a survey for all customers to identify their current level of satisfaction.
- DCreate a report based on last year's customer feedback.
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Topics
#Machine Learning#Customer Churn#Predictive Analytics#AI Business Value