CLOUD-DIGITAL-LEADER · Question #350
An organization has been struggling to make operations more efficient. What site reliability engineering (SRE) best practice should the organization follow to increase efficiency?
The correct answer is A. Decrease over-reliance on data to make decisions. SRE emphasizes balancing quantitative metrics with sound engineering judgment to avoid operational decisions being distorted by incomplete, misleading, or overly narrow data. The other options conflict with core SRE values around ownership, measurement, and automation.
Question
An organization has been struggling to make operations more efficient. What site reliability engineering (SRE) best practice should the organization follow to increase efficiency?
Options
- ADecrease over-reliance on data to make decisions.
- BAssign exclusive production ownership to developers.
- CSpend less time measuring outage impact.
- DFocus on increasing toil automation.
How the community answered
(38 responses)- A82% (31)
- B5% (2)
- C3% (1)
- D11% (4)
Why each option
SRE emphasizes balancing quantitative metrics with sound engineering judgment to avoid operational decisions being distorted by incomplete, misleading, or overly narrow data. The other options conflict with core SRE values around ownership, measurement, and automation.
Site reliability engineering encourages teams to use data as one input among several, recognizing that over-reliance on a single data source or incomplete metric can lead to alert fatigue and poor prioritization. Engineering judgment and context are necessary complements to raw data when assessing system health and making operational decisions. Reducing mechanical dependence on data helps teams focus on meaningful signals rather than noise.
SRE explicitly rejects exclusive production ownership by any single team; shared responsibility between development and operations is a foundational SRE principle.
Measuring outage impact is essential in SRE for calculating error budgets, informing postmortems, and improving reliability over time.
Increasing toil automation is actually a primary SRE goal, not something to deprioritize, as it frees engineers for higher-value reliability work.
Concept tested: SRE operational efficiency and data-driven decision balance
Source: https://sre.google/sre-book/part-II-principles/
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