CLOUD-DIGITAL-LEADER · Question #348
Your organization meant to purchase a 3-year Committed Use Discount, but accidentally purchased a 1-year Committed Use Discount instead. What should your organization do?
The correct answer is C. Contact Cloud Billing Support.. Committed Use Discounts (CUDs) are billing agreements, not technical configurations. If your organization accidentally purchased the wrong CUD term (1-year instead of 3-year), this is a billing and account issue - not a technical or security problem. Cloud Billing Support handles
Question
Your organization meant to purchase a 3-year Committed Use Discount, but accidentally purchased a 1-year Committed Use Discount instead. What should your organization do?
Options
- AContact your financial institution.
- BContact Trust and Safety.
- CContact Cloud Billing Support.
- DContact Technical Support.
How the community answered
(27 responses)- B4% (1)
- C89% (24)
- D7% (2)
Explanation
Committed Use Discounts (CUDs) are billing agreements, not technical configurations. If your organization accidentally purchased the wrong CUD term (1-year instead of 3-year), this is a billing and account issue - not a technical or security problem. Cloud Billing Support handles subscription modifications, billing corrections, and commitment adjustments. Contact your financial institution (A) would apply to payment disputes, not GCP commitment changes. Trust and Safety (B) handles abuse and policy violations. Technical Support (D) handles infrastructure and product issues, not billing contract changes.
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