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CLOUD-DIGITAL-LEADER · Question #265
What can customers expect if their cloud provider doesn't meet their service level agreement (SLA)?
The correct answer is C. Refund for service interruption. Per Google docs, specifically that of the SLA for security command center "Customer will be eligible to receive the corresponding Financial Credits". https://cloud.google.com/security-command-center/sla
Cloud Governance
Question
What can customers expect if their cloud provider doesn't meet their service level agreement (SLA)?
Options
- AIncrease in subscription fees
- BCloud service shutdown
- CRefund for service interruption
- DError budget expansion
How the community answered
(28 responses)- A7% (2)
- B4% (1)
- C86% (24)
- D4% (1)
Explanation
Per Google docs, specifically that of the SLA for security command center "Customer will be eligible to receive the corresponding Financial Credits". https://cloud.google.com/security-command-center/sla
Topics
#SLA#Service Credits#Cloud Contracts#Cloud Governance
Community Discussion
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