An organization needs to categorize text-based customer reviews on their website using a pre- trained machine learning model. Which Google Cloud product or service should the organization use?

The correct answer is A. Cloud Natural Language API. Use entity analysis to find and label fields within a document--including emails, chat, and social media--and then sentiment analysis to understand customer opinions to find actionable product and UX insights. https://cloud.google.com/natural-language

Leveraging Google Cloud AI/ML Services for Business Needs

Question

Options

ACloud Natural Language API
BDialogflow
CRecommendations AI
DTensorFlow

How the community answered

(24 responses)

A
96% (23)
B
4% (1)

Explanation

Use entity analysis to find and label fields within a document--including emails, chat, and social media--and then sentiment analysis to understand customer opinions to find actionable product and UX insights. https://cloud.google.com/natural-language

Topics

#Natural Language Processing (NLP)#Google Cloud AI/ML Services#Cloud Natural Language API#Text Categorization

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