CLOUD-DIGITAL-LEADER · Question #193
CLOUD-DIGITAL-LEADER Question #193: Real Exam Question with Answer & Explanation
The correct answer is C: Unexpected downtime could risk the loss of customers.. A service-level agreement (SLA) sets the expectations between the service provider and the customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored an
Question
An organization's public cloud provider failed to meet their SLA of 99.99% availability. What is the potential impact on the organization?
Options
- AThe organization risks using up their error budget.
- BRenegotiation of the SLA to put less emphasis on uptime could be necessary.
- CUnexpected downtime could risk the loss of customers.
- DAll data stored in their database could be unexpectedly lost.
Explanation
A service-level agreement (SLA) sets the expectations between the service provider and the customer and describes the products or services to be delivered, the single point of contact for end-user problems, and the metrics by which the effectiveness of the process is monitored and
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