CLF-C02 · Question #73
CLF-C02 Question #73: Real Exam Question with Answer & Explanation
The correct answer is D: AWS Enterprise On-Ramp Support. AWS Enterprise On-Ramp and Enterprise Support plans (D and E) are the only two tiers that include access to a Technical Account Manager - a dedicated AWS expert who provides proactive guidance, architectural reviews, and operational support. Basic (A) and Developer (B) plans offe
Question
Which AWS Support plans provide access to an AWS technical account manager (TAM)? (Choose two.)
Options
- AAWS Basic Support
- BAWS Developer Support
- CAWS Business Support
- DAWS Enterprise On-Ramp Support
- EAWS Enterprise Support
Explanation
AWS Enterprise On-Ramp and Enterprise Support plans (D and E) are the only two tiers that include access to a Technical Account Manager - a dedicated AWS expert who provides proactive guidance, architectural reviews, and operational support. Basic (A) and Developer (B) plans offer only self-service resources and limited email/chat support with no dedicated technical contact. Business Support (C) gives you access to Cloud Support Engineers via phone/chat 24/7, but still no TAM - it's a common trap since Business sounds like it should include premium advisory services. Memory tip: Think of a TAM as an "enterprise-level" luxury - the word "Enterprise" appears in both correct answers (Enterprise On-Ramp and Enterprise Support), so if you see "Enterprise" in the plan name, a TAM is included.
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