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CLF-C02 · Question #729

A company wants phone, email, and chat access to AWS support engineers. The company also wants the ability to get support for business-critical systems within 15 minutes. Which AWS Support plan meets

The correct answer is C. AWS Enterprise Support. Enterprise Support provides 24x7 access to AWS support engineers via phone, chat, and email, with a target response time of less than 15 minutes for business-critical system down incidents.

Submitted by the_admin· Mar 6, 2026Billing, Pricing, and Support

Question

A company wants phone, email, and chat access to AWS support engineers. The company also wants the ability to get support for business-critical systems within 15 minutes. Which AWS Support plan meets these requirements?

Options

  • AAWS Developer Support
  • BAWS Business Support
  • CAWS Enterprise Support
  • DAWS Basic Support

How the community answered

(29 responses)
  • A
    3% (1)
  • C
    93% (27)
  • D
    3% (1)

Explanation

Enterprise Support provides 24x7 access to AWS support engineers via phone, chat, and email, with a target response time of less than 15 minutes for business-critical system down incidents.

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