A company is migrating a workload to AWS. The company needs the AWS Support team to respond to business-critical issues in 30 minutes or less. Which AWS Support plan will meet this requirement?

The correct answer is A. AWS Enterprise Support. AWS Enterprise Support is designed for mission-critical workloads and provides 24/7 access to AWS Support engineers with a guaranteed response time of 30 minutes or less for business- critical system issues (Severity Level 1). It also includes a dedicated Technical Account Manage

Submitted by jakub_pl· Mar 6, 2026Billing, Pricing, and Support

Question

Options

AAWS Enterprise Support
BAWS Business Support
CAWS Basic Support
DAWS Developer Support

How the community answered

(17 responses)

A
88% (15)
C
6% (1)
D
6% (1)

Explanation

AWS Enterprise Support is designed for mission-critical workloads and provides 24/7 access to AWS Support engineers with a guaranteed response time of 30 minutes or less for business- critical system issues (Severity Level 1). It also includes a dedicated Technical Account Manager (TAM) and proactive support.

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