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CLF-C02 · Question #609

CLF-C02 Question #609: Real Exam Question with Answer & Explanation

The correct answer is A: Amazon Connect. Amazon Connect is a cloud-based contact center service that makes it easy for companies to set up and manage a customer contact center, including phone numbers, to handle inbound and outbound calls. It is ideal for managing customer interactions and scaling with increasing call

Submitted by miguelv· Mar 6, 2026Cloud Technology and Services

Question

A company's application is gaining popularity. The company needs to set up a phone number to manage the increasing volume of calls that the company's support staff receives. Which AWS service should the company use to meet this requirement?

Options

  • AAmazon Connect
  • BAmazon CloudFront
  • CAWS Direct Connect
  • DAWS Trusted Advisor

Explanation

Amazon Connect is a cloud-based contact center service that makes it easy for companies to set up and manage a customer contact center, including phone numbers, to handle inbound and outbound calls. It is ideal for managing customer interactions and scaling with increasing call

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