CLF-C02 · Question #519
Which AWS offering provides functionality to set up cloud-based customer service contact centers?
The correct answer is B. Amazon Connect. Amazon Connect is a cloud-based contact center service that makes it easy for businesses to set up and manage customer service centers. It provides features such as call routing, real-time analytics, and integration with other AWS services to improve customer experiences.
Question
Which AWS offering provides functionality to set up cloud-based customer service contact centers?
Options
- AAmazon Pinpoint
- BAmazon Connect
- CAmazon Athena
- DAWS Enterprise Support
How the community answered
(16 responses)- B94% (15)
- C6% (1)
Explanation
Amazon Connect is a cloud-based contact center service that makes it easy for businesses to set up and manage customer service centers. It provides features such as call routing, real-time analytics, and integration with other AWS services to improve customer experiences.
Community Discussion
No community discussion yet for this question.