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CLF-C02 · Question #268

A company runs its production workload in the AWS Cloud. The company needs to choose one of the AWS Support Plans. Which of the AWS Support Plans will meet these requirements at the LOWEST cost?

The correct answer is D. Business. Business Support is the lowest-cost plan that includes 24/7 access to Cloud Support Engineers via phone, chat, and email, a <1-hour response time for production system failures, and access to AWS Trusted Advisor full checks - making it the minimum viable plan for production workl

Submitted by neha2k· Mar 6, 2026Billing, Pricing, and Support

Question

A company runs its production workload in the AWS Cloud. The company needs to choose one of the AWS Support Plans. Which of the AWS Support Plans will meet these requirements at the LOWEST cost?

Options

  • ADeveloper
  • BEnterprise On-Ramp
  • CEnterprise
  • DBusiness

How the community answered

(17 responses)
  • C
    6% (1)
  • D
    94% (16)

Explanation

Business Support is the lowest-cost plan that includes 24/7 access to Cloud Support Engineers via phone, chat, and email, a <1-hour response time for production system failures, and access to AWS Trusted Advisor full checks - making it the minimum viable plan for production workloads.

Developer (A) is cheaper but only provides business-hours email support and lacks the production-grade SLAs required for real workloads. Enterprise On-Ramp (B) and Enterprise (C) both satisfy the requirements but cost significantly more (starting at $5,500/month and $15,000/month respectively), violating the "lowest cost" constraint - they add dedicated TAMs and faster response windows that weren't asked for.

Memory tip: Think of it as a ladder - Developer is for learning, Business is the first tier for production, and Enterprise tiers are for mission-critical at scale. On the exam, "production workload + lowest cost" almost always maps to Business.

Topics

#AWS Support Plans#Production Workloads#Cost Optimization#Customer Support

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