Which benefit is always free of charge with AWS, regardless of a user's AWS Support plan?

Question

Options

• AAWS Developer Support
• BAWS Developer Forums
• CProgrammatic case management
• DAWS technical account manager (TAM)

• A
  4% (1)
• B
  89% (25)
• C
  7% (2)

Explanation

AWS Developer Forums are always free and accessible to all AWS users, regardless of which support plan they have subscribed to. These forums allow users to ask questions, share knowledge, and get help from the AWS community and AWS employees at no cost.

Why the other options are wrong:

• A (AWS Developer Support): This is a paid support plan (~$29/month or 3% of monthly usage), not a free offering.
• C (Programmatic case management): This feature, which allows you to manage support cases via the AWS Support API, requires at least a Business support plan and is not free.
• D (AWS Technical Account Manager): A TAM is exclusively available with the Enterprise support plan, which is the most expensive tier, making it far from free.

Memory Tip: Think of it this way - a "forum" is like a public library: it's a community resource open to everyone for free. Anything that gives you dedicated human support or advanced tooling (TAM, programmatic access, Developer plan) comes with a price tag. If it's a community-based resource, it's likely free!

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