CISSP · Question #1491
CISSP Question #1491: Real Exam Question with Answer & Explanation
The correct answer is D: Insufficient Service Level Agreement (SLA). An SLA (Service Level Agreement) defines the specific performance metrics, standards, and guarantees that a service provider must meet for the service it delivers. If an organization is lacking performance indicators for its web hosting solution, it's most likely due to an insuff
Question
An organization is found lacking the ability to properly establish performance indicators for its Web hosting solution during an audit. What would be the MOST probable cause?
Options
- AAbsence of a Business Intelligence (BI) solution
- BInadequate cost modeling
- CImproper deployment of the Service-Oriented Architecture (SOA)
- DInsufficient Service Level Agreement (SLA)
Explanation
An SLA (Service Level Agreement) defines the specific performance metrics, standards, and guarantees that a service provider must meet for the service it delivers. If an organization is lacking performance indicators for its web hosting solution, it's most likely due to an insufficient SLA. Without clear SLAs, the organization may not have established the proper performance benchmarks or indicators, such as: Uptime guarantees Data throughput or bandwidth These performance metrics are crucial to evaluating the service quality, and an insufficient SLA would directly lead to an inability to properly establish performance indicators.
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