Which of the following tasks obtains the customer agreement in planning the technical effort?

Question

Options

• ATask 9
• BTask 11
• CTask 8
• DTask 10

• A
  2% (1)
• B
  87% (45)
• C
  8% (4)
• D
  4% (2)

Explanation

Task 11 (B) is the correct answer because, in the planning process for technical effort, obtaining customer agreement is a formal approval/sign-off step that occurs after the technical work has been fully estimated and planned - making it a logical culmination of the planning sequence rather than an earlier activity.

Why the distractors are wrong:

• Task 8 (C) occurs earlier in the planning sequence and typically involves initiating or defining the technical scope, not securing agreement.
• Task 9 (A) is usually focused on estimating technical effort - gathering data to inform the plan, not yet ready for customer review.
• Task 10 (D) generally involves assembling or refining the plan, which must be completed before a customer can meaningfully agree to anything.

Memory tip: Think of the planning sequence as Build → Refine → Agree. Customer agreement is always the last gate before execution begins. Since Tasks 8–10 build and refine the technical plan, Task 11 logically holds the agreement step. If you remember that agreement = approval = the final handshake, you'll know it belongs at the end of the planning sub-process, not the middle.

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