CISM · Question #858
What is the MOST important information to provide to senior management for continued support of an incident management program?
The correct answer is A. Key performance indicators (KPIs). Senior management continued support depends on demonstrating program effectiveness and value. KPIs show how well the incident management program is performing (e.g., time to detect/respond, closure rates, trends), enabling informed decisions on resourcing and
Question
What is the MOST important information to provide to senior management for continued support of an incident management program?
Options
- AKey performance indicators (KPIs)
- BRecovery time objectives (RTOs)
- CKey risk indicators (KRIs)
- DRecovery point objectives (RPOs)
How the community answered
(54 responses)- A83% (45)
- B9% (5)
- C6% (3)
- D2% (1)
Explanation
Senior management continued support depends on demonstrating program effectiveness and value. KPIs show how well the incident management program is performing (e.g., time to detect/respond, closure rates, trends), enabling informed decisions on resourcing and
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