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CISM · Question #644

Which of the following is the BEST course of action when it is discovered that a server has been infected by malware?

The correct answer is C. Disconnect the infected server from the network. The immediate priority upon discovering an active malware infection is containment - preventing the malware from spreading laterally to other systems or communicating with external command-and-control (C2) infrastructure. Disconnecting the server from the network achieves both…

Submitted by saadiq_pk· Apr 18, 2026Information Security Incident Management

Question

Which of the following is the BEST course of action when it is discovered that a server has been infected by malware?

Options

  • ARedirect the traffic of the infected server using diverse routing.
  • BActivate an anti-malware program on the server.
  • CDisconnect the infected server from the network.
  • DRemove power to the infected server.

How the community answered

(59 responses)
  • A
    2% (1)
  • B
    10% (6)
  • C
    83% (49)
  • D
    5% (3)

Explanation

The immediate priority upon discovering an active malware infection is containment - preventing the malware from spreading laterally to other systems or communicating with external command-and-control (C2) infrastructure. Disconnecting the server from the network achieves both goals instantly while preserving the system for forensic investigation. Option A (diverse routing) redirects traffic but leaves the infected system connected and able to spread. Option B (running anti-malware) risks alerting the malware, destroying forensic artifacts, or failing to remove sophisticated threats. Option D (removing power) destroys volatile memory (RAM) that may contain critical forensic evidence such as encryption keys or active malware processes, and risks filesystem corruption.

Topics

#Incident Response#Malware#Containment#Network Isolation

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