CISM · Question #51
Which of the following BEST enables an organization to enhance its incident response plan processes and procedures?
The correct answer is C. Lessons learned analysis. Lessons learned analysis is the best way for an organization to enhance its incident response plan processes and procedures.
Question
Which of the following BEST enables an organization to enhance its incident response plan processes and procedures?
Options
- AInformation security audits
- BSecurity risk assessments
- CLessons learned analysis
- DKey performance indicators (KPIs)
How the community answered
(37 responses)- A5% (2)
- B3% (1)
- C89% (33)
- D3% (1)
Why each option
Lessons learned analysis is the best way for an organization to enhance its incident response plan processes and procedures.
Information security audits assess compliance with policies and standards, but they do not typically provide the detailed, real-world operational feedback specific to an incident response plan's performance that a lessons learned analysis does.
Security risk assessments identify potential threats and vulnerabilities, informing the initial creation or major updates of an incident response plan, but they don't provide the post-execution insights for process enhancement that lessons learned offer.
A lessons learned analysis, typically conducted after an incident or a simulated exercise, provides direct, practical insights into the effectiveness of the incident response plan and its execution. By identifying strengths, weaknesses, and areas for improvement, this analysis offers actionable feedback to refine and enhance existing processes and procedures, making them more effective for future incidents.
Key performance indicators (KPIs) measure the effectiveness of incident response, but the KPIs themselves do not explain *why* performance was good or bad; the lessons learned analysis provides the causal understanding needed for enhancement.
Concept tested: Incident response continuous improvement
Source: https://learn.microsoft.com/en-us/azure/security/fundamentals/incident-response-overview
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