Which of the following is MOST important for the successful implementation of an incident response plan?

The correct answer is B. Ensuring response staff are appropriately trained. An incident response plan is only effective if the people responsible for executing it are properly trained. Without trained staff, even a well-documented plan with a clear RACI chart (A), good metrics (C), and escalation procedures (D) will fail under real incident conditions…

Submitted by jian89· Apr 18, 2026Information Security Incident Management

Question

Options

ADeveloping a RACI chart of response staff functions
BEnsuring response staff are appropriately trained
CDeveloping metrics for incident response reporting
DEstablishing an escalation process for the help desk

How the community answered

(53 responses)

A
6% (3)
B
81% (43)
C
11% (6)
D
2% (1)

Explanation

An incident response plan is only effective if the people responsible for executing it are properly trained. Without trained staff, even a well-documented plan with a clear RACI chart (A), good metrics (C), and escalation procedures (D) will fail under real incident conditions. Staff training ensures responders understand their roles, can act quickly and correctly under pressure, and can adapt when incidents do not follow the script.

Topics

#Incident Response#Staff Training#Plan Implementation#Operational Readiness

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