CISM · Question #260
An employee of an organization has reported losing a smartphone that contains sensitive information. The BEST step to address this situation is to:
The correct answer is D. remotely wipe the device. When a smartphone containing sensitive data is lost, the primary goal is to protect the data itself. Remotely wiping the device eliminates the risk of unauthorized access to sensitive information, regardless of who possesses the device. Option A (terminating connectivity) only…
Question
An employee of an organization has reported losing a smartphone that contains sensitive information. The BEST step to address this situation is to:
Options
- Aterminate the device connectivity.
- Bdisable the user's access to corporate resources.
- Cescalate to the user's management.
- Dremotely wipe the device.
How the community answered
(41 responses)- A10% (4)
- B5% (2)
- C15% (6)
- D71% (29)
Explanation
When a smartphone containing sensitive data is lost, the primary goal is to protect the data itself. Remotely wiping the device eliminates the risk of unauthorized access to sensitive information, regardless of who possesses the device. Option A (terminating connectivity) only prevents future data sync but leaves existing data on the device accessible. Option B (disabling user access) protects corporate systems but not the data already stored on the lost device. Option C (escalating to management) is an administrative action that does not address the immediate data exposure risk. A remote wipe directly neutralizes the threat by destroying the data at rest on the device.
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