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CISM · Question #245

Which of the following is the BEST way to address data availability concerns when outsourcing information security administration?

The correct answer is A. Develop service level agreements (SLAs). The best way to address data availability concerns when outsourcing information security administration is to develop service level agreements (SLAs). SLAs outline the expectations and commitments regarding service availability, response times, and performance metrics, ensuring…

Submitted by alyssa_d· Apr 18, 2026Information Security Governance

Question

Which of the following is the BEST way to address data availability concerns when outsourcing information security administration?

Options

  • ADevelop service level agreements (SLAs).
  • BStipulate insurance requirements.
  • CRequire nondisclosure agreements (NDAs).
  • DCreate contingency plans.

How the community answered

(22 responses)
  • A
    82% (18)
  • B
    5% (1)
  • C
    9% (2)
  • D
    5% (1)

Explanation

The best way to address data availability concerns when outsourcing information security administration is to develop service level agreements (SLAs). SLAs outline the expectations and commitments regarding service availability, response times, and performance metrics, ensuring that the third-party provider meets the organization's data availability requirements. While insurance requirements, nondisclosure agreements, and contingency plans are important, SLAs specifically address the operational aspects of availability and service delivery, making them the most effective tool in this context.

Topics

#Outsourcing#Service Level Agreements (SLAs)#Data Availability#Contract Management

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