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CISM · Question #142

CISM Question #142: Real Exam Question with Answer & Explanation

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Submitted by obi.ng· Apr 18, 2026Information Security Incident Management

Question

A Software as a Service (SaaS) application has been implemented to support a critical business process. Which of the following is MOST important to include within the service level agreement (SLA) to ensure timely response to incidents affecting the application?

Options

  • AVendor declarations and warranties
  • BEnhanced monitoring of in-scope systems
  • CDefined incident response roles and responsibilities
  • DEstablished incident response procedures

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Topics

#SaaS security#Service Level Agreement (SLA)#Incident response#Roles and responsibilities
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