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CISA · Question #645
During the review of a system disruption incident, an IS auditor notes that IT support staff were put in a position to make decisions beyond their level of authority. Which of the following is the BES
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Submitted by zhang_li· Apr 18, 2026Information Systems Operations and Business Resilience
Question
During the review of a system disruption incident, an IS auditor notes that IT support staff were put in a position to make decisions beyond their level of authority. Which of the following is the BEST recommendation to help prevent this situation in the future?
Options
- AImplement fallback options.
- BEnable an emergency access ID.
- CDevelop a competency matrix.
- DIntroduce escalation protocols.
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Topics
#Incident Management#Escalation Procedures#Roles and Responsibilities#Operational Efficiency