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CISA · Question #526
CISA Question #526: Real Exam Question with Answer & Explanation
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Submitted by mike_84· Apr 18, 2026Information Systems Operations and Business Resilience
Question
An organization wants an independent measure of an outsourced system's availability. This measure is directly related to contractual payment obligations. Which of the following procedures would provide the MOST reliable data?
Options
- AComparing scheduled downtime to approved maintenance windows as defined in the service
- BRequiring end users to report any service disruptions
- CScanning for errors or warnings from system logs
- DPolling the remote service at regular intervals and comparing against the established service level
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Topics
#Availability Monitoring#Service Level Agreements (SLA)#Outsourcing Management#Contractual Compliance