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CISA · Question #493
CISA Question #493: Real Exam Question with Answer & Explanation
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Submitted by klara.se· Apr 18, 2026Information Systems Operations and Business Resilience
Question
A core system fails a week after a scheduled update, causing an outage that impacts service. Which of the following is MOST important for incident management to focus on when addressing the issue?
Options
- ARestoring the system to operational state as quickly as possible
- BEnsuring all resolution steps are fully documented prior to returning the system to service
- CAnalyzing the root cause of the outage to ensure the incident will not reoccur
- DRolling back the unsuccessful change to the previous state
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Topics
#Incident Management#Service Restoration#Outage Response#IT Operations