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CISA · Question #413

An IS auditor works for a company that develops software for commercial use. Which of the following is the MOST important consideration when conducting a post-implementation review of a system…

The correct answer is A. The project deliverables met contractual requirements. When a software development company delivers a system to a client, the post-implementation review's most important question is whether the contractual obligations were fulfilled. The contract defines the agreed-upon scope, deliverables, and acceptance criteria - these are the…

Submitted by yuki_2020· Apr 18, 2026Information Systems Acquisition, Development, and Implementation

Question

An IS auditor works for a company that develops software for commercial use. Which of the following is the MOST important consideration when conducting a post-implementation review of a system recently delivered to a client?

Options

  • AThe project deliverables met contractual requirements
  • BThe system operates as the project engineers intended
  • CThe project will be relevant to the client in future years
  • DEnd users provide positive feedback

How the community answered

(57 responses)
  • A
    72% (41)
  • B
    7% (4)
  • C
    4% (2)
  • D
    18% (10)

Explanation

When a software development company delivers a system to a client, the post-implementation review's most important question is whether the contractual obligations were fulfilled. The contract defines the agreed-upon scope, deliverables, and acceptance criteria - these are the legally binding measures of success. Whether the system works as engineers intended (B) is a technical perspective that may not align with client expectations. Future relevance (C) is speculative. User feedback (D) is valuable but subjective and cannot override contractual compliance as the primary measure of delivery success.

Topics

#Post-implementation review#Contractual requirements#Client delivery#System implementation

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