CISA · Question #404
Well-documented incident management processes contribute MOST to the:
The correct answer is B. reduction of total service downtime. Well-documented incident management processes contribute most to the reduction of total service downtime. By having clear, predefined procedures for identifying, managing, and resolving incidents, organizations can respond more quickly and effectively, minimizing the impact and…
Question
Well-documented incident management processes contribute MOST to the:
Options
- Aperiodic rotation of IT operation staff
- Breduction of total service downtime
- Cidentification of security weaknesses
- Dpromotion of a risk-aware culture
How the community answered
(43 responses)- A5% (2)
- B86% (37)
- C7% (3)
- D2% (1)
Explanation
Well-documented incident management processes contribute most to the reduction of total service downtime. By having clear, predefined procedures for identifying, managing, and resolving incidents, organizations can respond more quickly and effectively, minimizing the impact and duration of service disruptions. This helps ensure that services are restored as quickly as possible, reducing overall downtime.
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