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CISA · Question #292

Which of the following is the MOST important consideration when defining the recovery time objective (RTO) for a business-critical system?

The correct answer is C. Customer and business uptime requirements. The recovery time objective (RTO) defines the maximum allowable downtime for a business- critical system before significant business impact occurs. Therefore, it must be aligned with the customer and business uptime requirements, as these directly reflect the organization's…

Submitted by weili_xi· Apr 18, 2026Information Systems Operations and Business Resilience

Question

Which of the following is the MOST important consideration when defining the recovery time objective (RTO) for a business-critical system?

Options

  • AMaximum acceptable data loss
  • BBackup of data and configurations
  • CCustomer and business uptime requirements
  • DSupporting infrastructure

How the community answered

(35 responses)
  • A
    6% (2)
  • B
    6% (2)
  • C
    86% (30)
  • D
    3% (1)

Explanation

The recovery time objective (RTO) defines the maximum allowable downtime for a business- critical system before significant business impact occurs. Therefore, it must be aligned with the customer and business uptime requirements, as these directly reflect the organization's operational and service-level expectations. Meeting these requirements ensures minimal disruption to business processes and customer satisfaction.

Topics

#Recovery Time Objective (RTO)#Business Continuity Planning#Disaster Recovery#Uptime requirements

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