CERTIFIED-IN-CYBERSECURITY · Question #683
What is the purpose of a crisis communication plan in business continuity planning?
The correct answer is C. Establishing clear communication channels during a disruption. A crisis communication plan establishes who communicates what, to whom, and through which channels during a disruption. It ensures employees, executives, customers, regulators, and media receive timely and accurate information, preventing panic and misinformation. Option A…
Question
What is the purpose of a crisis communication plan in business continuity planning?
Options
- AIdentifying potential vulnerabilities in the IT infrastructure
- BDefining the organization's risk tolerance
- CEstablishing clear communication channels during a disruption
- DEnsuring the organization's cybersecurity posture is up to date
How the community answered
(28 responses)- A4% (1)
- B4% (1)
- C93% (26)
Explanation
A crisis communication plan establishes who communicates what, to whom, and through which channels during a disruption. It ensures employees, executives, customers, regulators, and media receive timely and accurate information, preventing panic and misinformation. Option A (vulnerability identification) is part of risk assessment, not communication planning. Option B (risk tolerance) is defined in governance frameworks. Option D (cybersecurity posture) is addressed through security programs. Effective communication coordination is the defining purpose of this specific plan.
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