CCSP · Question #739
CCSP Question #739: Real Exam Question with Answer & Explanation
The correct answer is D: Configuration management. Configuration management tracks and maintains detailed information about all IT components within an organization. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. C
Question
Which ITIL component is an ongoing, iterative process of tracking all deployed and configured resources that an organization uses and depends on, whether they are hosted in a traditional data center or a cloud?
Options
- AProblem management
- BContinuity management
- CAvailability management
- DConfiguration management
Explanation
Configuration management tracks and maintains detailed information about all IT components within an organization. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster. Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.
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