CCSP · Question #642
For service provisioning and support, what is the ideal amount of interaction between a cloud customer and cloud provider?
The correct answer is C. Minimal. The goal with any cloud-hosting setup is for the cloud customer to be able to perform most or all its functions for service provisioning and configuration without any need for support from or interaction with the cloud provider beyond the automated tools provided. To fulfill…
Question
For service provisioning and support, what is the ideal amount of interaction between a cloud customer and cloud provider?
Options
- AHalf
- BFull
- CMinimal
- DDepends on the contract
How the community answered
(22 responses)- B9% (2)
- C86% (19)
- D5% (1)
Explanation
The goal with any cloud-hosting setup is for the cloud customer to be able to perform most or all its functions for service provisioning and configuration without any need for support from or interaction with the cloud provider beyond the automated tools provided. To fulfill the tenants of on-demand self-service, required interaction with the cloud provider--either half time, full time, or a commensurate amount of time based on the contract--would be in opposition to a cloud's intended use. As such, these answers are incorrect.
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