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CCSP · Question #302

What is the term used to describe loss of access to data because the cloud provider has ceased operation? Response:

The correct answer is B. Vendor lock-out. The loss of access to data because a cloud provider has ceased operation is specifically termed vendor lock-out.

Submitted by zhang_li· Apr 18, 2026Legal, Risk and Compliance

Question

What is the term used to describe loss of access to data because the cloud provider has ceased operation? Response:

Options

  • AClosing
  • BVendor lock-out
  • CVendor lock-in
  • DMasking

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    89% (34)
  • C
    3% (1)
  • D
    5% (2)

Why each option

The loss of access to data because a cloud provider has ceased operation is specifically termed vendor lock-out.

AClosing

"Closing" is a general term for a business ceasing operations but is not the specific IT security or cloud computing term for a customer's loss of access.

BVendor lock-outCorrect

Vendor lock-out describes the inability to retrieve or access data and applications from a cloud provider, often because the provider has gone out of business or terminated services. This situation results in the customer losing critical business assets and access to their information.

CVendor lock-in

Vendor lock-in refers to the difficulty or high cost of switching from one cloud provider to another due to proprietary technologies or significant migration expenses, not the loss of access due to provider cessation.

DMasking

Masking is a data security technique used to obscure sensitive data with realistic but non-sensitive data, typically for testing or development purposes, and is unrelated to provider cessation.

Concept tested: Cloud vendor risks

Topics

#Vendor lock-out#Cloud provider risks#Business continuity#Exit strategy

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