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CCSP · Question #217

Which cloud service category brings with it the most expensive startup costs, but also the lowest costs for ongoing support and maintenance staff?

The correct answer is B. SaaS. Software as a Service (SaaS) typically involves higher initial subscription costs for comprehensive services but significantly reduces ongoing operational expenses due to minimal customer responsibility for infrastructure and maintenance.

Submitted by chen.hong· Apr 18, 2026Cloud Concepts, Architecture and Design

Question

Which cloud service category brings with it the most expensive startup costs, but also the lowest costs for ongoing support and maintenance staff?

Options

  • AIaaS
  • BSaaS
  • CPaaS
  • DDaaS

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    91% (29)
  • C
    3% (1)

Why each option

Software as a Service (SaaS) typically involves higher initial subscription costs for comprehensive services but significantly reduces ongoing operational expenses due to minimal customer responsibility for infrastructure and maintenance.

AIaaS

IaaS has lower startup costs as customers only pay for infrastructure, but requires significant customer staff for OS, middleware, and application management, leading to higher ongoing support costs.

BSaaSCorrect

SaaS offers a complete, ready-to-use application, which often entails higher upfront subscription fees compared to raw infrastructure or platforms, reflecting the full management by the provider. However, the customer's IT staff has minimal to no responsibility for underlying infrastructure, operating systems, platform, or application maintenance, leading to the lowest ongoing support and maintenance personnel costs.

CPaaS

PaaS has moderate startup costs and reduces some maintenance burden (OS, middleware) compared to IaaS, but still requires customer staff for application development, deployment, and data management.

DDaaS

DaaS (Desktop as a Service) is a form of SaaS, and while it fits the description, SaaS is the broader category that encompasses this characteristic most broadly.

Concept tested: Cloud service categories cost implications

Source: https://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/what-is-iaas-paas-saas

Topics

#Cloud Service Models#SaaS#Cloud Cost Management#Shared Responsibility Model

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