CSA
CCSK · Question #41
CCSK Question #41: Real Exam Question with Answer & Explanation
The correct answer is A. The metrics defining the service level required to achieve regulatory objectives.. In regulated industries, the SLA for Security as a Service must define measurable metrics that directly map service performance to applicable regulatory compliance objectives.
Question
When deploying Security as a Service in a highly regulated industry or environment, what should both parties agree on in advance and include in the SLA?
Options
- AThe metrics defining the service level required to achieve regulatory objectives.
- BThe duration of time that a security violation can occur before the client begins assessing
- CThe cost per incident for security breaches of regulated information.
- DThe regulations that are pertinent to the contract and how to circumvent them.
- EThe type of security software which meets regulations and the number of licenses that will be
Explanation
In regulated industries, the SLA for Security as a Service must define measurable metrics that directly map service performance to applicable regulatory compliance objectives.
Common mistakes.
- B. An SLA should define performance standards that prevent or minimize security violations, not establish acceptable durations for violations to persist before corrective action.
- C. Cost-per-incident clauses address financial liability after a breach but do not define the proactive performance standards required to demonstrate ongoing regulatory compliance.
- D. SLAs must specify how to comply with applicable regulations, not how to circumvent them, as circumvention would itself create direct legal liability for both parties.
- E. Specific software type and license count are procurement and licensing details, not the service-level performance metrics needed to verify regulatory compliance objectives are met.
Concept tested. SECaaS SLA metrics for regulatory compliance
Reference. https://cloudsecurityalliance.org/research/cloud-controls-matrix/
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