CCSK · Question #213
Which of the following is the primary tool of governance between a cloud provider and a cloud customer which is true for both public and private cloud?
The correct answer is D. Contract. The contract (typically a cloud service agreement or SLA) is the primary governance instrument between a cloud provider and customer because it legally defines obligations, rights, and accountability for both parties.
Question
Which of the following is the primary tool of governance between a cloud provider and a cloud customer which is true for both public and private cloud?
Options
- AAudit
- BCloud provider assessment
- CCompliance Reports
- DContract
- ENon-Disclosure Agreement
How the community answered
(25 responses)- A4% (1)
- B8% (2)
- C4% (1)
- D84% (21)
Why each option
The contract (typically a cloud service agreement or SLA) is the primary governance instrument between a cloud provider and customer because it legally defines obligations, rights, and accountability for both parties.
An audit is a verification activity used to assess compliance after the fact, not a governance instrument that defines the relationship and obligations between parties.
A cloud provider assessment is an evaluation process customers use to vet providers, but it does not establish binding governance or define the ongoing relationship.
Compliance reports are outputs that demonstrate adherence to standards, but they are byproducts of governance rather than the primary governance instrument itself.
The contract is the foundational governance tool in cloud relationships because it legally establishes service levels, security responsibilities, data ownership, liability, and compliance obligations between provider and customer. It applies to both public cloud (where the customer signs the provider's terms) and private cloud (where internal or vendor agreements govern the relationship), making it universally applicable as the primary governance mechanism.
A Non-Disclosure Agreement protects confidential information but does not govern service delivery, responsibilities, SLAs, or accountability, so it is not the primary governance tool.
Concept tested: Cloud governance - contract as primary governance instrument
Source: https://cloudsecurityalliance.org/artifacts/cloud-service-level-agreement-standardisation-guidelines
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